Terms of service
📄 General Terms and Conditions – Septenz.com
This English version is provided for convenience. The German version is legally binding.
§1 Scope
These General Terms and Conditions (GTC) apply to all contracts between the customer and Cptz, trading under the brand Septenz (www.septenz.com), hereinafter referred to as the "Provider".
Deviating terms of the customer do not apply unless the Provider expressly agrees to their validity in writing.
§2 Subject of the contract
The Provider provides digital services, in particular:
– Creation and setup of online stores ("Passive Running Stores")
– Design and structure services
– Technical setup of e-commerce systems
– Consulting and coaching services in the field of online marketing
– Support services according to the booked package
The specific scope of services is determined exclusively by the respective service description on the website at the time of the order.
§3 Conclusion of the contract
The contract is concluded as soon as the customer has completed the ordering process on www.septenz.com and has made full payment.
By completing the order, the customer confirms:
– that they have read and accepted these GTC
– that they have taken note of the withdrawal policy
§4 Prices and payment terms
All prices are final prices in euros.
Payment is made in advance using the payment methods offered on the website.
Performance of the service only begins once payment has been received in full.
§5 Performance time & duty to cooperate
The processing time begins after receipt of payment and after the customer has fully provided all required information (e.g. logos, product requests, access credentials).
If the customer does not fulfil their duty to cooperate, or does so late, the processing time is extended accordingly.
§6 Rights of use & intellectual property
After full payment, the customer receives a simple, non-transferable right to use the created content for their own business purposes.
The following are in particular not permitted:
– Reselling or passing on the store structure or templates
– Using them to create competing systems
– Copying or further exploitation without consent
All rights to the concept, structure, templates, designs, texts, code and strategies remain with the Provider.
§7 Stock material & media
The store may contain royalty-free sample images and placeholder texts (e.g. from Pexels or Unsplash). These serve solely to demonstrate design and structure and do not constitute exclusive rights of use.
The customer is responsible for using their own legally compliant media and content before going live.
§8 Support & aftercare
Support services are provided exclusively within the scope of the booked package and for the stated period.
There is no entitlement to permanent or unlimited support.
§9 Right of withdrawal
Consumers generally have a right of withdrawal of 14 days.
For digital services, the right of withdrawal expires pursuant to § 356 (5) BGB (German Civil Code) if the customer expressly agrees that performance begins before the withdrawal period expires and confirms the loss of the right of withdrawal.
§10 Disclaimer of liability
The Provider assumes no liability for:
– legal compliance of the store (GDPR, legal notice, terms and conditions, withdrawal, taxes, trademark law, competition law)
– sales, profits or economic success
– advertising results or conversion rates
– platform changes (Shopify, payment providers, advertising platforms)
Responsibility for the legally compliant operation of the store lies entirely with the customer.
No legal or tax advice is provided.
§11 Final provisions
The law of the Federal Republic of Germany applies.
The place of jurisdiction is – where permissible – the Provider's registered office.
Should any provision of these GTC be invalid, the validity of the remaining provisions remains unaffected.
📩 Contact:
Septenz
Email: sepicomport@gmail.com
